Thursday, March 30, 2006
PayPal & chargebacks
Chargebacks are becoming more and more of a problem for Sellers.
It seems a buyer only has to request a charge back from Paypal, and Paypal will duly comply without checking with the seller first.
The seller then has the funds deducted from their Paypal account.
If there are no funds in the Paypal account, then Paypal will demand payment from the Seller with all sorts of threats to make the seller pay up.
You can read more by going to the Ebay Community pages and entering "Chargeback" into the search field.
At the moment I have a car for sale with a 0 feedback bidder in first place. I know I will be doing some investigations before sending it out if they win the bid.
Otherwise:
Try not using Paypal (not necessarily a good option).
If the reason for Chargeback is item not received, you may be able to claim compensation from the Royal Mail. Always keep proof of sending receipts.
Invesigate potential buyers as much as possible before shipping the item.
Send the buyer a letter threatening them with the small claims court.
Follow the Paypal Protection policy.
See also http://www.auctionbytes.com/cab/abu/y203/m10/abu0105/s02 about the risks of chargebacks.
Happy Selling.
Mike
It seems a buyer only has to request a charge back from Paypal, and Paypal will duly comply without checking with the seller first.
The seller then has the funds deducted from their Paypal account.
If there are no funds in the Paypal account, then Paypal will demand payment from the Seller with all sorts of threats to make the seller pay up.
You can read more by going to the Ebay Community pages and entering "Chargeback" into the search field.
At the moment I have a car for sale with a 0 feedback bidder in first place. I know I will be doing some investigations before sending it out if they win the bid.
Otherwise:
Try not using Paypal (not necessarily a good option).
If the reason for Chargeback is item not received, you may be able to claim compensation from the Royal Mail. Always keep proof of sending receipts.
Invesigate potential buyers as much as possible before shipping the item.
Send the buyer a letter threatening them with the small claims court.
Follow the Paypal Protection policy.
See also http://www.auctionbytes.com/cab/abu/y203/m10/abu0105/s02 about the risks of chargebacks.
Happy Selling.
Mike
Wednesday, March 29, 2006
Whose making the money Ebay or You ?
Welcome to my Ebay Blog.
A friend was telling recently how his son started selling a company's items on Ebay.
He was soon selling very successfully, to the point where his turnover reached £1500 over two weeks.
At this point my friend decided that he needed to make sure his son was doing some simple account keeping for auditing and Inland Revenue.
Once they added up the listing fees, Final value fees, Paypal Fees, and his son's fees of £25 a week, he worked out that the company his son was selling for had made a grand total profit of £1.04 ! for a turnover of £1500, everyone was making money except the company whose product was being sold.
If you haven't already, then I suggest you make sure that you are making more money than Ebay by keeping simple accounts.
For personal Ebay Tuition, see my website here.
A friend was telling recently how his son started selling a company's items on Ebay.
He was soon selling very successfully, to the point where his turnover reached £1500 over two weeks.
At this point my friend decided that he needed to make sure his son was doing some simple account keeping for auditing and Inland Revenue.
Once they added up the listing fees, Final value fees, Paypal Fees, and his son's fees of £25 a week, he worked out that the company his son was selling for had made a grand total profit of £1.04 ! for a turnover of £1500, everyone was making money except the company whose product was being sold.
If you haven't already, then I suggest you make sure that you are making more money than Ebay by keeping simple accounts.
For personal Ebay Tuition, see my website here.
